Privacy Policy
Eones Marketing Pty Ltd · ABN 92 703 361 675 · Melbourne VIC
Last updated: 1 January 2025
1. Introduction
Eones Marketing Pty Ltd (ABN 92 703 361 675) is committed to protecting the privacy of our clients, website visitors and business partners. This Privacy Policy explains how we collect, use, disclose and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at https://eonesmarketing.online or engaging our professional business and consulting services, you agree to the practices described in this policy.
2. What Information We Collect
We may collect the following types of personal information:
- Your name, business name and contact details (including your email address) when you submit an enquiry, quote request or contact form;
- Information about your business, goals and project requirements that you choose to share with us;
- Communication records, including emails and correspondence between you and our team;
- Website usage data such as pages visited, browser type and device information, collected through analytics tools;
- Billing and invoicing details where relevant to the provision of our services.
Where practicable, we collect personal information directly from you. We will not collect sensitive information (such as health or political information) unless it is reasonably necessary for our functions and you have consented.
3. How We Use Your Information
We use personal information to:
- Respond to your enquiries and provide quotes for our services;
- Deliver, manage and improve our professional business and consulting services;
- Communicate with you about your projects, accounts and relevant updates;
- Meet our legal, taxation and record-keeping obligations;
- Understand how our website is used so we can improve user experience.
We will only use and disclose your personal information for the primary purpose for which it was collected, or for a related purpose you would reasonably expect. We will not sell or rent your personal information to third parties.
4. Disclosure of Information
We may disclose personal information to:
- Service providers who assist us with hosting, analytics, email delivery or payment processing, under contractual confidentiality obligations;
- Professional advisers such as accountants or auditors where reasonably required;
- Government bodies or regulators where required or authorised by law.
Some of our service providers may be located outside Australia. Where personal information is transferred overseas, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.
5. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes secure storage systems, access controls and limiting access to personnel who need the information to perform their duties.
When personal information is no longer required for our purposes or legal obligations, we take reasonable steps to destroy or de-identify it.
6. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and gather anonymous usage statistics. You can configure your browser to refuse cookies, though some features of the website may not function correctly as a result.
7. Access and Correction
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email us at ceo@eonesmarketing.online. We will respond within a reasonable timeframe, generally within 30 days.
8. Complaints and Feedback
If you believe we have breached this Privacy Policy or the Australian Privacy Principles, please contact us with details of your concern:
Eones Marketing Pty Ltd
Email: ceo@eonesmarketing.online
We take privacy complaints seriously and will investigate promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. Continued use of our website or services after changes are published constitutes acceptance of the updated policy.
10. Contact Us
For any questions about this Privacy Policy or how we handle your personal information, please contact us at ceo@eonesmarketing.online or visit our Contact page.